7.3

EuroGrand Casino Review

While it features a unique design, EuroGrand Casino is a product from the William Hill Group. As such, it has the backing of one of the globe's largest gaming companies.

Overview

The EuroGrand online casino has been wowing players since 2006.The black and gold EuroGrand logo looks a little like a gold bar, and certainly adds a richness to the site. Dark backgrounds don't always work on websites, but this casino reveals just how it's done. Landing on the home page reveals a changing area at the top with some great deals to look through. You can also peek at just some of the available games to play once you've signed up. Slots, card games, roulette, and even a live casino are there to be enjoyed.

Pros and Cons

Pros

  • Over 350 casino games
  • Powered by Playtech
  • Promotions for existing as well as new members

Cons

  • VIP club by invitation only
  • Tea
  • Games only accessible to members

Promotions and Bonuses

New members can claim a 100% welcome bonus when depositing a minimum of €20 in their account. This is worth a maximum of €100 and you'll need to opt-in to receive emails to claim it. It only applies to the first deposit and there are 35x wagering requirements to fulfil before withdrawing anything won.

A couple of other things to note about this bonus. Firstly, it expires seven days from when you receive it. Secondly, the maximum you can redeem is €2,000 – higher than the limits at other casinos.

Finally, watch out for the live casino welcome offer if you intend to play those games. Stake €10 and receive €5 in bonus cash. Once again, an opt-in is required to claim the deal.

Registration

The green 'join now' button takes you into the registration panel. This requires basic information from you, including your address and phone number, before the registration is complete. It should only take a couple of minutes. Your account must then be verified; if this doesn't happen automatically, you're asked to upload a copy of your ID to complete the process. They provide a link to live chat if you get stuck. It might seem frustrating if you want to get on and play the games. However, proper verification means your identity is safe and you can trust that you're using a fully licensed casino.

Deposits and Withdrawals

EuroGrand Casino offers many familiar deposit and withdrawal methods. Simply select 'payment options' from the foot of the site to access them. Card options include Visa, MasterCard, and Diners Club, along with Maestro. PayPal, paysafecard, and WebMoney are also provided. Deposits are instant and most are available in two or more currencies.

Withdrawals are processed by the casino in one day with a pending period of four days. Visa, PayPal, and WebMoney are available for accessing your cash, or you could opt for a bank transfer. All timings relate to business days, with bank processing times ranging from one to seven days. You must withdraw via the same method you used to deposit.

User Experience

We love the term user friendly, and EuroGrand Casino achieves this in a big way. Even though you need a free account to test their games, it takes just a couple of minutes to open one. Once verification is complete, you're free to look around. Of course, you can look through the games collection before you even do that, so EuroGrand is a welcoming place to be.

Over to the right of the game categories is the magnifying glass. That's the search facility, and it's a breeze to use. We looked up Age of the Gods to test it and all the games in this Playtech series popped up.

Mobile Usability

You're not restricted to desktop accessibility at this casino. Visit on your Apple or Android device and you're prompted to download the appropriate app. Alternatively, scan the QR code on the desktop site with your mobile device and it'll all be done for you. You could also save the homepage to your screen to provide faster access in future. Another option is to simply visit the same URL via your mobile browser if you prefer. Your login works across all devices, so there is nothing new you need to remember to access your account.

Software

EuroGrand Casino is powered by Playtech software. They've put together an impressive list of varied games, with slots front and centre in that offer. We also spotted the odd game from Ash Gaming. Playtech gives you the opportunity to enjoy slots based around several popular themes, such as the Batman TV series and the Sporting Legends jackpot series. Despite the fact most of the games are from Playtech, there is enough diversity in the collection to appeal to most players. You get quite the collection to explore, capable of keeping most players very happy.

Game Options

This is where the entertainment really begins. Explore over 60 jackpot slots, many of which have progressive jackpots reaching into six or seven figures. The Age of the Gods series has linked jackpots, while the Gladiator jackpot had reached over €2 million when we visited.

You've also got 17 card games including blackjack and baccarat, or you could dive into the 18 versions of roulette the site can offer.

  • Over 200 slots
  • 65 jackpot games
  • 14 video poker games
  • 35 card and roulette variations

Throw in 16 Macau games and over two dozen other assorted titles, and you won't soon be bored.

Live Casino

You can try an exclusive live roulette option at EuroGrand Casino. Alternatively, roulette, blackjack, baccarat, and Casino Hold 'Em can be tried. There are a couple of unusual options too, such as AOG Roulette, and Seven Seats Baccarat.

VIP Programs

Will you qualify? EuroGrand has gone for an invitation-only club, but if you do get in, here are some of the perks:

  • Personal account management
  • VIP-only bonuses and offers
  • Better conversions on comp points
  • The chance to get an invite to various sporting events

You can see this is no ordinary VIP club. It's a shame some members will miss out though. A link to more details about the club is clearly provided at the top of the site.

Support and Security

The help section is accessed from the top menu, on the right of the page. This provides four easy options to choose from:

  • Live chat (available to members only)
  • FAQ
  • UK-based and international telephone numbers
  • A support email address

The FAQ contains no fewer than 47 questions, although they are not sorted into specific sections. Live chat remains the best way to speak with the team, especially as it runs 24 hours a day, 7 days a week throughout the year.

The casino is licensed and regulated by the UK Gambling Commission and the Gibraltar Gambling Commissioner. Your consent is required to safely store your card details, a secure process that is further explained in the help section.

Responsible Gambling

EuroGrand provides a comprehensive page on responsible gambling and links to Gamble Aware and Gambling Therapy. The page includes details on how to exclude yourself from the site, along with links to software companies such as Gamblock and Betfilter, who provide parental controls for use on computers.

In Summary

EuroGrand Casino is a grand place to play casino games. The choice of games is impressive, and while the VIP club is only available via invitation, it's easy to see how you might qualify. The broad range of games makes the casino a great one to visit every day. While you can't try any demos until you've signed up, you can discover the titles that await you when you do join. The home page is packed with lots of info, so they're keen to share what they can offer. EuroGrand is a delight in every way.

EuroGrand Casino

Payment Methods

NETELLER
Skrill
Paysafecard
Entropay
PayPal
NETELLER
VISA Electron
Maestro
MasterCard
VISA

EuroGrand Casino Review

Game Variety
Game Quality
User Experience
Bonuses
Slots

Find Out More

Support and Contact Information:
[email protected]

Address:

6/1 Waterport Place
Gibraltar

100% First Deposit Bonus up to €300 + 100 Free Spins!