At first glance, it is hard to tell that EuroGrand is owned by the massive William Hill Gaming group, and that is by design. The parent company wants EuroGrand to stand on its own as a distinct brand, while still affording it the same resources as all other WHG sites. They have succeeded on both fronts, as the EuroGrand brand has garnered a strong positive reputation, while the deeper users dig into the site the greater the influence of the William Hill mother ship becomes.
In the world of casino software, few names are in the same class as Playtech, the company behind EuroGrand and a variety of other William Hill properties. From the ground up, this is a well-crafted casino, one that runs with lightning quickness while still being user friendly.
The casino can be accessed instantly on all machines via internet browser, while Windows users also have access to a downloadable version. The software is also designed to run in a mobile browser, although dedicated apps for iOS and Android do exist.
The powerful Playtech platform allows EuroGrand to offer players high-quality graphics and an immersive feel to their game play.
The easiest way to access EuroGrand is through their instant play option, which requires little more than accessing their homepage through a web browser and registering an account or signing in to an existing one. Every online casino worth its salt knows that a high-quality instant play option is a necessary component for success these days, and EuroGrand is no different. The fast and functional design is truly tremendous.
However, that doesn’t mean the company skimps on their other offerings. For those that still prefer the downloadable casino option, that is available (for Windows users, anyway), and makes accessing the casino even quicker. On the mobile side of things, Android and Apple devices each get their own specific apps, and even those that don’t have a device with those operating systems can use a mobile browser to access the casino. This works on tablets as well as mobile phones.
EuroGrand organizes their site in a way that makes it pleasing to the eye and easy for players to navigate. The top of the homepage has clearly marked clickable buttons that lead to things like their help section, VIP Club, current promotions, and more. That design decision is used farther down the site to divide games into easily understood categories of their own, including a dedicated button showcasing the site’s impressive selection of Marvel slots.
Once players have selected their game a new window pops up to display it, immersing users in vibrant audio and visual design. Impressive graphics are present for all games, and the massive selection of slot offerings means there is certain to be themes that appeal to just about everyone.
There are hundreds of games to choose from at EuroGrand, from industry leaders such as Ash Gaming and Playtech. Slots are front and center, as they make up the bulk of that number, but the table games and options such as live casino gaming and video poker also receive prominent billing. Within those categories, users will find a thrilling number of game variants to match their specific preferences.
EuroGrand boasts a very intriguing and unusual option as well, their ‘Casual’ section. Here customers will find a huge selection of incredibly unique games, all of which fall under this category by virtue of their non-inclusion elsewhere. Games as simple as virtual versions of Rock Paper Scissors or flipping a coin are there, as well as more complex offerings based on popular past times like Rubik’s Cube and football shootouts.
A promotions button at the top of the page leads to a dedicated space where users can research all promotions and bonuses currently available to them. Escalating deposit-based bonuses are mostly EuroGrand’s stock-in-trade, as well as a VIP system that assigns players a point for every dollar wagered. The compensation rates for VIP points vary based on the VIP level of individual users. Also worth noting, is that the site will increase deposit bonuses if customers use particular funding methods, which they lay out on the promotions page.
Support and Banking
24 hour a day support is available via phone, email, or live chat year round, manned by EuroGrand’s well-trained and professional agents. The site accepts a wide range of deposit methods, some of which can result in additional bonuses, as mentioned above. The comprehensive list of accepted funding methods can be found on the bottom of the home page. Players can also add funds to their accounts at physical William Hill betting shop locations.
The site is well-protected, utilizing top-of-the-line security software. Playtech puts their software through extensive testing undertaken by third-party groups to prevent fraud, and does so frequently. On the human side, EuroGrand employees are trained to sniff out and prevent underage players from accessing the site.
With over a decade in the business and the backing of an industry giant like William Hill, EuroGrand is a major player in the world of online casinos, a reputation that is well-deserved.