9.4

Genesis Casino Review

One of the most distinct brands of online casinos, Genesis brings one-of-a-kind visuals and a special gaming experience across a wide variety of games.

Overview

Bursting into life in 2018, Genesis Casino may be new, but it knows how to make a splash. Several screens and images set a space-themed tone as you arrive, but a speedy scroll down the site reveals hints of the games you could soon play. You might recognise games from some major developers too – one more reason to consider what else is in store at this casino.

Pros and Cons

Pros

  • Over 1,000 games
  • Nine developers including Play'n Go and NetEnt
  • VIP club packed with benefits

Cons

  • You must confirm your identity prior to withdrawal of funds
  • Slots are mixed into two large sections rather than one

Promotions and Bonuses

Your first deposit earns a 100% welcome bonus worth up to €100 if you make that deposit amount. You will also receive 300 free spins to use on NetEnt's popular Starburst slot game. That is a hefty quantity of spins. Instead of getting the lot in one go, you receive 30 upon depositing and another 30 every day for the next nine days.

The casino also has some live casino offers with cashback available every Tuesday. They also provide a specific welcome deal to use on the live games. There is also a Weekly Bonus Mission, carrying on the space theme.

Registration

Hitting the signup command opens a panel where you can begin filling in your information. This occurs over two screens and takes less than two minutes to complete. Each line turns green as you complete it. Once that is done, a notice for UK players appears relating to UK Gambling Commission rules. This states that player funds are separated from business funds. You are also invited to set your limits before you play.

While you are not required to verify your identity at this stage, you will need to do so before withdrawing any funds. They may also need to know where those funds come from to meet with regulatory requirements. This might seem annoying, but it is done to protect you. It also proves the casino is in line with the regulations. Refreshing to know.

Deposits and Withdrawals

The main menu includes a payment methods page that tells you everything you need to know on this topic. The neat screen provides colourful logos for each method – from credit card to mobile payment and e-voucher to e-wallet – and you can swap between deposits and withdrawals too. The casino has fewer ways to take money out rather than deposit it, but it still offers eight ways to get to your cash. No virtual currency methods are provided, though.

User Experience

We found the Genesis Casino to be a pleasant casino to look around, even before signing up. It doesn't feel secretive like some casinos do. The account section (once logged in) is easy to find your way around, with a personal inbox and search facility neatly tucked away in the top right corner.

That search facility is great to use too. We tried looking for the word 'jackpot' to see what would happen. Several dozen games appeared, and we found we could play or try the game accordingly in real or demo format.

Mobile Usability

The casino looks great on a desktop computer or laptop, but that may not always be the most practical way to play. If you prefer accessing casinos on a tablet or smartphone, Genesis Casino makes this easy to do. They do not provide apps or QR codes – instead, they have made sure the site is responsive and that it looks good on all screens. Devices using Android, iOS, Windows, or any other software should experience no issues visiting the casino and playing the games on offer there.

Software

There are several major developers involved in the action at Genesis Casino. Among them are Microgaming, Evolution Gaming, Play'n Go, and NetEnt. You might spot other names you aren't as familiar with though, including NYX and Oryx Gaming. Selecting one of the brand names near the bottom of the site gives you the chance to read more about them and to see some of their highlighted titles.

Game Options

There are more than 1,000 games to play at Genesis Casino. The variety of game categories tells you more. With 870 video slots, 80 live games, 55 table games, 48 jackpot games and 37 varieties of Roulette among others, you'll be spoilt for choice.

There is a great deal of overlap between the video slot and online slot areas, although some appear in one and not the other, so it is worth exploring both. As you scroll through the game lists, the categories remain in position at the top of your screen, allowing for easy switching if you want to. They also give you categories for Must Fall Jackpots, all games, and new games, so you can see which titles have recently been added.

Live Casino

The live casino section gives a fascinating introduction into this type of game – ideal to read if you haven't played live games before. You'll get a nice mix to choose from too, from various roulette options to Monopoly Live and Side Bet City.

As you can see, Genesis Casino provides a balanced mix of familiar live games along with a few intriguing ones to create a twist or two.

VIP Programs

Further information on the VIP program at the casino is found within the menu. The program makes no mention of different levels, but it does offer significant benefits. VIP's can expect exclusive events and bonuses, as well as a monthly prize draw and even a birthday bonus.

There are more perks to becoming a VIP too, and you are invited to make a deposit to qualify. The blurb also mentions having individual support and new tools for finding your way around, so it sounds as if they have put a lot of work into it.

Support and Security

There is a question mark in the top right corner of the site. Selecting this makes a panel pop out from the right side. You'll see links to the FAQs, contact information, a 'forgot password' link, and the rules of play. They provide separate phone numbers for UK and European players, along with two email addresses. One thing we couldn't see was a live chat facility.

The casino has the appropriate licences from the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC), linked to from the bottom of the site. Their registered address also appears in that section.

Responsible Gambling

Near the bottom of the casino, you'll see logos for Gamstop, BeGambleAware, and the Responsible Gaming Foundation. All these logos link to the sites concerned. Also provided further down the page near the licensing information is a link to their responsible gaming page. This is a long page giving information on how to spot a gambling problem and how to use the limitation tools offered by the casino. These include self-exclusion, restrictions on play, and limitations on deposits. We liked seeing that increases in the deposit limit have a cooling-off period to allow you to drop them again. Filtering systems are also mentioned and linked to.

In Summary

On balance, Genesis Casino is a fine casino to use. You can try the games on offer once you're signed in and completing the signup process is easy. Verification shouldn't take long if you follow their guidance and supply the correct documents, and it does prove they are adhering to the terms of their licence. With hundreds of games on offer, every day brings something new to try.

Genesis Casino

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Genesis Casino Review

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Support and Contact Information:
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Address:

Level 6A
Tagliaferro Business Centre
Gaeity Lane (Triq Il-Kbira) c/w High Street
Sliema
SLM 1549
Malta

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