The Grand Ivy Casino is a relative newcomer in the online gaming world, originally established in 2015. It's built up an impressive repertoire of games in its three years of operation, though, with a vast number of slots to enjoy from high quality software developers. The site is very much aimed at giving you the feeling of a high roller playing at a lavish casino – it's well presented with a smart colour scheme complete with glamorous art work and imagery.
The site itself is built to run smoothly and responsively on desktop computers, and the same is true for the mobile site. The only thing that may cause performance issues on the mobile site is the speed of your internet connection, although it generally loads up very quickly. Games are provided by a number of well-known developers, including NetEnt (who also handle the live casino aspects), Microgaming, Leander, NYX and ELK Studios. This means that not only is there a large and varied choice of titles, they're also all of a high standard.
The site is available on both mobile and desktop, so you can access it whatever device you're using. That said, there is a smaller selection of games on the mobile site, so if you want the maximum experience it's advisable to play on the main site. The platform itself is purely a casino-based experience, which means the software and interface are optimised for gaming: there's no sportsbook features or scratch card sections to clutter the site whatever device you're accessing it from. This only adds to the site's overall speed and ease of use.
Where The Grand Ivy really stands out is the slot choice and quality. More often than not, a site will either give you a massive selection of sub-par games, or a smaller amount of high quality ones. Grand Ivy delivers both quality and quantity, which is a refreshing change. You'll still find classics like Starburst and Gonzo's Quest, as well as licensed games like Guns 'n' Roses. There's a good selection of jackpot slots, including Apollo and Wu Xing. Video poker is available as well, along with table and live casino games including Texas hold 'em and a number of blackjack varieties.
Design wise, The Grand Ivy is slick and very easy to use, especially if you're familiar with online casinos. The slots are the first thing you'll see, so you can get spinning straight away if you prefer. In addition to the clear side and top menus, the site has a few noteworthy features that make it stand out. Firstly, there's a scrolling jackpot bar at the top of the screen, so you can quickly see which games are paying out the most. A "latest winners" table is also displayed, which while obviously there to encourage you to play, is a nice addition. Everything is on one scroll-able page as well, which means there's no risk of clicking through multiple pages to find what you're looking for.
Promotions and Bonuses
There are three stages of new player promotions at The Grand Ivy. Your first deposit will give you 100% match bonus up to €300 and 25 spins on Starburst. Deposit two nets new players a 25% match bonus up to €800, along with 50 spins on Aloha Cluster Pays. The final tier grants a 50% match bonus up to €400 and 25 free spins on the classic Gonzo's Quest. You'll get 500 loyalty points for joining. The site also runs a VIP program, which you can learn more about once you become a member.
Deposit and Withdrawal
Depositing funds to play at The Grand Ivy is simple. The site supports all major banking options including Visa, Mastercard, Skrill, Neteller, as well as Paysafecard and others. Withdrawal is another area where this casino shines. They process withdrawals as quickly as 48 hours after the request, and while payout may take up to another 24 hours (72 in total) this is still very fast, especially if you use Neteller or Skrill. The minimum withdrawal amount is £30, with a maximum up to €5,000 per week.
Support and Security
When it comes to support, The Grand Ivy puts many other sites to shame. The customer response team reacts quickly and efficiently to requests and the support team is available around the clock. There are live chat options as well as telephone and email, which makes for quick resolution of minor issues. The site requests account verification through a valid form of photo ID, which helps to protect you against fraud. The Grand Ivy also has a fully secure online banking system in place to protect your payments and deposits.