Overview
The first word that comes to mind when describing The Grand Ivy online casino is fancy. Everything, from the colors to the site design and the background images, has been put together to create this brand. Going along that line, the bonuses, promos and VIP programs are all very generous. The perfect definition for The Grand Ivy casino would be the classic "go big or go home". If you are looking for luxury, playing with style and scoring big wins, this is the place. The Grand Ivy casino has been around since 2016 and is managed by White Hat Gaming Limited.
Pros and Cons
Pros
- €1,000 welcome bonus with 100 free spins
- TLS encryption, providing increased security
- Special monthly draw with a nice prize
Cons
- Decent, although not great, number of games on offer
- Relatively long withdrawal times
Promotions and Bonuses
The Grand Ivy offers a very generous welcome bonus package with three match bonuses. The first deposit is rewarded with a 100% match bonus up to €300 plus 25 free spins on Starburst. The second deposit is rewarded with a 25% match bonus up to €800 plus 50 free spins on Aloha Cluster Pays. To close out the package, the third deposit is rewarded with a 50% match bonus up to €400 plus 25 free spins on Gonzo's Quest. When all three bonuses are put together, that's an additional €1,000 and 100 free spins.
There is also a monthly draw with a Mercedes-Benz SLC 200 Sport as the prize. Players enter the draw by accumulating Ivy Tickets. An Ivy Ticket requires 1,000 Ivy Points. An Ivy Point is earned for every 2x €10 wagered. The draw happens when there are 30 valid entries. If this number isn't achieved, the tickets carry over to the next month until the draw accumulates 30 entries.
Registration
Creating a new account at The Grand Ivy casino takes around two minutes. First, players need to enter their first and last names, birth date and country of residence. The next step requires the email, phone number, address, city and postcode. Finally, players have to choose a username and set up a password. Once these three steps are done, you are free to play.
Deposits and Withdrawals
The Grand Ivy casino accepts payments made using debit cards, Paysafecard, PayPal, Skrill, Neteller and bank transfers. Withdrawals can only be done to the payment method the deposit originated from. To complete a withdrawal request, players need to get through the usual verification check. In order to satisfy the verification check, players are required to submit a proof of ID, a proof of address and proof of ownership for the payment method. All of which are standard procedures at every online casino nowadays.
The Grand Ivy Casino takes from 1 to 2 working days to process a withdrawal request. The payment becomes available after 3 to 8 working days, depending on the user's preferred payment method.
User Experience
The website design is worth mentioning, as it's clear that it was done with great care. The Grand Ivy casino has a beautiful black and gold color scheme, which further reinforces the site's luxurious brand. Players can go to the games page either using the bar on the top of the page or the side bar. The side bar is broken into different sections - New Games, Top Games, Live Table Games, Blackjack, Roulette, Table, Slots, Poker, Fun and Scratch. It's also possible to sort the games out by provider. A search bar is also available in case players need some additional help finding what they are looking for.
Mobile Usability
The mobile version is well-designed, and is clearly its own product. Players can find a selection of games on the home screen, while the different sections are clearly displayed at the top of the screen. There is also a toggle menu on the top left corner, which displays the other pages. The Grand Ivy doesn't lose any of its flair. There is no mobile version, but there is really no need for one.
Software
The GrandIvy offers game from developers NetEnt, Microgaming, Evolution Gaming, Play'n Go, Red Tiger, Nyx Interactive, Blueprint Gaming, 2 by 2 Gaming, Leander, QuickSpin, Stake Logic, Wazdan, among many others. There are 75 different software developers in total.
Game Options
The Grand Ivy offers more than 500 different games. While the number is decent, it doesn't quite match some other online casinos with more than 1,000 titles. Then again, The Grand Ivy is about quality more than quantity. It only offers top games and the highest quality titles available, which more than justifies the reduced selection of games.
A display just above the game's icons shows the current progressive jackpots available, along with a real-time update on the site's total jackpot. The gaming lobby only has the game screen and nothing else, which allows the players to turn their attention to the game itself, without distractions.
Live Casino
The Grand Ivy casino offers a fine selection of live casino titles by Evolution Gaming, with 16 games. This list includes Blackjack, Baccarat, Poker, Roulette, Football Studio, Dream Catcher and Sic Bo. Since the live casino is powered by Evolution, players will find the usual immersive gaming lobby. It brings the feel of a real casino to the online version.
VIP Programs
The Grand Ivy offers four different VIP packages, with Centurion listed as the top one. The benefits include a personal account manager, a personalised email address, faster withdrawals with increased limits, cash back offers, birthday bonuses, loyalty gifts, private tournaments and invitations to special holidays and events. If you have a VIP account at another casino, The Grand Ivy offers the possibility of fast tracking. Contact the staff in order to apply.
Support and Security
Support at The Grand Ivy casino is available 24/7. Players are offered different options and may contact the support staff via email or live chat. The chat is online 24/7, and the staff will respond immediately. In some cases, players may be placed in a queue for a few minutes. When it comes to security, The Grand Ivy also provides its players with the top options available. The site relies on the latest TLS 1.2 encryption to protect any sensitive information. When in transit, the player's personal information is fully encrypted. In other words, players can rest assured as their information is well-protected.
The Grand Ivy is managed by White Hat Gaming Limited, a company licensed and regulated by the Gambling Commission of Great Britain, the Swedish Gambling Authority and the Malta Gaming Authority.
Responsible Gambling
The Grand Ivy provides players with tools as part of its responsible gambling policy. One of these tools are the self-imposed limits. Users can set daily, weekly and monthly deposit limits to their accounts. The site also runs an automatic reality check every hour, showing the session's duration along with the bets and losses for the period.
Players can also ask for a time-out, from 24 hours up to 6 weeks. During the time-out period, it won't be possible to log in to the account. If the players feel that their gambling is getting out of control, they can ask for self-exclusion. This option will close the account for a time period determined by the user. During the self-exclusion period, it won't be possible to access the account or create new ones. Self-exclusion can be set to a definite or indefinite period.
In Summary
The Grand Ivy is the online casino where players can enjoy plenty of luxury. Providing its users with a top, VIP class service, this casino is committed to offering a one-of-a-kind experience. If you aren't drawn in immediately by the beautiful site design and the stunning black and gold colour scheme, then have a good look at the great promos and bonuses. If you think that an online casino must be grandiose, then The Grand Ivy is the place for you.
