Overview
The MagicRed online casino is operated by Aspire, which had previous connections to the Winner Group. It pitches itself as a site that has something for everyone, while making sure that punters are rewarded for their playing time. There's an extensive mix of both online slots and casino games, as well as a few scratch card titles. The presentation of the site is slick and polished, making it a very neat casino to play.
Software
You'll find some top titles here provided by industry leaders like NetEnt, Amaya Software and NextGen Gaming. The site loads quickly on both mobile and desktop (although mobile can sometimes be slower depending on your internet connection) and is simple to interact with whether you're fairly new to online gaming, or have used online casinos.
Platform
MagicRed, like almost all other casino sites, follows a tried and tested formula. You'll find all the slots are accessible instantly on the home page, and playing titles through your browser is simple and seamless – great for diving right in. The mobile site doesn't skimp on any features either, so you can have the same experience on a tablet or smartphone, which is ideal if you're on the move a lot.
Game Options
Slots are the main focus of MagicRed and you can choose from over 200 titles, more than enough to keep you interested if you enjoy a few casual spins throughout the day. There are also a few live casino games, including baccarat, roulette, blackjack and two varieties of video poker – not an especially versatile mix if you're after more twists on the standard casino games, but enough for dipping into every now and then. Overall, it's great for online slots, especially movie tie-in titles (Ted and Paranormal Activity are two examples), but not so strong on the casino front. It's likely that as the site grows, the range will continue to expand however.
Usability
The overall presentation of the site is striking and colourful without being cluttered or distracting. This makes it easy to find everything you need. The header menu scrolls with the page so you're always only one click away from what you need. Games are split into a number of categories, so you can check out the latest releases, find a casino game, or spin some classics without having to trawl through all the site's titles.
Promotions and Bonuses
The new player promotion at MagicRed is standard fare, but there are a few other promotions that can make joining worthwhile in the long term. The initial new members offer gives you 200% up to €500 and 100 extra spins. On the second and third day of your membership, you'll also be given some additional free spins.
If you also join the VIP programme, you can start accumulating bonuses as you play. These can give you everything from bonus cash at the highest levels, to free games and access to VIP tournaments. If you like the site a lot, then it's worth considering, especially given the fact that the new members promotion isn't anything special when compared to other sites.
Deposit and Withdrawal
The MagicRed online casino has a variety of payment options, including Visa (debit only), Mastercard and bank transfer. In the UK however, the fastest options are Skrill or Neteller, as you can deposit instantly and get your winnings in three business days. Not the fastest out there, but Neteller and Skrill are safe to use. Bank transfers can take up to six to eight days to pay out, so keep this in mind when requesting withdrawals.
Support and Security
Despite claiming one of its main goals is a customer service focused experience, MagicRed doesn't do much to back this up in practice. While you can access a chat window (which is presumably for support purposes), there’s no dedicated support page. Clicking on the help button takes you only to the same chat service, and despite saying there are numerous contact options available, they don't appear on the site. That said, there are more dedicated support options once you join.
Security wise the site says it ensures that all sensitive information is fully encrypted with SSL (which you can see thanks to a padlock icon in your browser's text field), and uses regularly updated firewalls. On top of that, MagicRed has obtained gambling licenses from reliable gaming authorities, such as the UK Gambling Commission and the Malta Gaming Authority.
