Overview
Licensed by the UK Gambling Commission, Play Club Casino is an online betting site that’s just starting to build something of a cult following on UK & Irish shores since its emergence in 2017. The generous VIP Play Club is perhaps the key reason behind the brand’s ascent, while the 200+ games library available on the site ensures players come back for more time after time.
Software
Play Club Casino offers a two-pronged attack as far as their software providers go. It’s teamed with two of the biggest names in the industry, NetEnt and Microgaming, to ensure that it’s able to offer the most popular games on the planet as well as the hottest new releases from this pair of coveted games-makers. But to satisfy the eclectic tastes of online casino gamers, Play Club has also brought on board the likes of Play ‘n Go, NextGen and ELK Studios to ensure its catalogue of games is as diverse as possible. The live casino platform is powered by software from Evolution Gaming.
Platform
As you might expect from a casino founded in 2017, Play Club has done its homework. It’s concluded that gamers want as many different platforms available as possible to ensure they can enjoy their favourite titles wherever they are. The casino is therefore playable via a desktop PC or laptop, or via Android, Apple, Blackberry and Windows tablets and smartphones, with both browser versions and a dedicated app available.
Game Options
There are more than 200 games available at Play Club Casino, split between new and old slots and Vegas-style casino titles.An extensive collection of contemporary video slots sit neatly beside classic fruit machines and ‘oldies but goodies’ like Starburst and Gonzo’s Quest, which remain as popular today as they were upon release more than five years ago.
The thrills and spills of casino action are provided in ample fashion via a selection of games which includes blackjack, roulette, baccarat, poker and Jacks or Better, while the live casino – with real-world versions of roulette, blackjack and baccarat available – is manned by a team of friendly and knowledgeable croupiers and dealers. For an instant taste of glory, more than a dozen varieties of scratch cards can be purchased.
Usability
There’s nothing complicated or unnecessarily showy at the Play Club Casino, and that ultimately is to the benefit of its players. Navigating around the site is a cinch courtesy of the sensible game categories listed horizontally at the top of the screen, and if you don’t fancy scrolling through the hundreds of titles listed then you can always use the Game Search function for quicker access.
Nothing is hidden at Play Club, so if you click on the Promotions or Exclusive Club tabs at the top of the screen you’ll find all of the information you need about their bonuses and rewards – with terms & conditions clearly visible. There are no secrets kept from players here. Carrying out basic tasks such as making a deposit or withdrawal is easy as well courtesy of a slick banking function.
Promotions and Bonuses
If there’s one area of slight weakness at Play Club Casino, it’s with its casino bonuses. On the face of it, there’s a lot to admire about their welcome offer: a 100% bonus on your first deposit (minimum of €20, maximum of €200). There’s also a stash of free spins to get stuck into, with 20 freebies handed out upon signup, 40 free spins on your second day as a registered Play Club customer and a further 40 on your third day. But here’s the rub: wagering requirements are an eye-watering 40x your deposit amount.
Redemption comes in the form of the VIP Club. You’ll climb the points ladder simply by playing your favourite games, making deposits etc, with statuses ascending from ‘New Player’ right up to ‘Prestige VIP’. The benefits of the VIP Club are clear, with faster cash-out processes, entry into VIP live tournaments, monthly cashback and access to ‘Free Play Sunday’ all available to players who make their way through the various levels.
Deposit and Withdrawal
The payment methods accepted by Play Club Casino are fairly standard across the industry, with debit cards (Visa and MasterCard), e-wallets (Skrill, paysafecard, NETELLER) and basic wire and bank transfers all commonplace. Deposits are processed instantly in the vast majority of cases, with withdrawal times taking anything from three to eight business days depending on the method (check the Play Club ‘Payment Methods’ page for more information).
A word of caution here: there’s a maximum withdrawal limit of €3,000 in place per month. If you’re a high roller, this may become an issue.
Support and Security
Play Club is committed to keeping their players’ personal details and financial info safe and secure, and their actions suggest this is more than simply empty words. It’s incorporated the latest in 128-bit SSL encryption technologies into its site to ensure that sensitive data is securely transferred via its dedicated servers, which are also protected by a robust firewall system. It’s even named the firm that processes debit card transactions – AG Communications – for further peace of mind.
The Play Club customer support team is available seven days a week from the hours of 06:00 to 23:00 GMT, and these guys and gals are available via the holy trinity of communication methods: phone (UK-specific hotline), email and live chat.
