Overview
Slots Heaven was launched by the hugely successful and highly respected Mansion Group back in 2013, known for other renowned brands like Mansion Casino and Casino.com. As the name suggests, it’s a platform that puts slot games front and centre in its shop window. Don’t be fooled, there are table games, jackpots and a live casino too. But there’s no doubting this is a place where slots are very much the star of the show.
Pros and Cons
Pros
- Great loyalty/VIP programme
- Outstanding catalogue of Playtech titles
- Owned and operated by a highly-regarded and award-winning backer
Cons
- No NetEnt, Microgaming and Evolution titles
Promotions and Bonuses
At present, newbies sniffing around at Slots Heaven can take advantage of a sweet yet simple double-your-money Welcome Package, which also offers 200 spins on all Age of the Gods slot games. Once signed up, players are immediately granted 40 free spins on their first deposit, along with the 100% extra bonus up to €100. To get the full whack, players need to log in daily over the next eight days as the promo works by dishing out 20 free spins each day. The minimum deposit required is €20 and players must wager 40x the bonus amount before withdrawing.
Registration
The registration process at Slots Heaven is just as straightforward as those you’ll find at most other online casinos these days. As long as you’re aged 18 or over and have a few pertinent details to hand, you should be able to get involved within a matter of moments. As always, it is in your own best interest to have at least a cursory look over the site’s most significant terms and conditions before registering.
Deposits and Withdrawals
A wide selection of popular payment methods can be used to make deposits at Slots Heaven. Some are country-specific, although players in all regions can utilise debit cards, Visa and Mastercard, as well as Skrill and Neteller. PayPal is an option too but, sadly, not for everyone. A similar array of options is on hand for withdrawals. Bear in mind though that there’s a monthly cap of £10,000, although this is doubled for VIP players.
User Experience
Much like Mansion’s other online platforms, Slots Heaven features a highly intuitive interface that is a breeze to use. Aside from a somewhat seedy-looking neon-infused logo that crops up before you hit the landing page, everything is neat and well presented, with games arranged in a tidy grid and a useful search bar on hand next to the category tabs at the top. It would be nice if this remained pinned when scrolling down but that’s just preference. Navigation is generally problem-free with all pages and games loading seamlessly quickly. One important point to highlight though is that, at present, you can only play games in practice mode if you opt for the download version.
Mobile Usability
Punters who enjoy playing slots (and other games) on the move can enjoy Slots Heaven on mobile devices via a download or instant browser-led play. While the mobile platform doesn’t offer all of the games available on the full desktop version, you can rest assured the most popular titles, i.e. Age of the Gods and the DC titles, are on hand. Suffice to say, all of the games on mobile – even the live casino offerings – play smoothly and without any issues.
Software
With the mighty Playtech – arguably the industry’s top instant-play games developer – taking care of most things at the site’s business end, this is a platform where software concerns are pretty much beyond doubt. Even a rudimentary recce reveals what you’d expect to find: superb games loading up in seconds to provide quick-and-easy entertainment without stress, interruption or hindrance.
It should be noted that Playtech also provides all of the live casino games on Slots Heaven. Seasoned players will appreciate that, despite considerable improvements in recent years, this is not Playtech’s forte. Evolution Gaming is still the standout champion in this field and its absence is felt. That being said, most punters coming here probably won’t be too fussed as they’ll be more interested in playing slots than live casino games.
Game Options
When you visit a site like Slots Heaven, you can expect to be bowled over by the wealth and variety of game options on hand. Indeed, with around 200 slot titles falling off its shelves, Slots Heaven has made the very sensible move of ostensibly divvying up its huge catalogue into seven distinct categories. These are: Classic Slots, Marvel Jackpot Slots, 5-10 Line Slots, 15-20 Line Slots, 25+ Line Slots, Multi Spin Slots and Progressive Slots. You’ll also find scratchcards and arcade games here too. In fact, the only games you won’t find, lamentably, are some of the biggest and best titles from NetEnt and Microgaming.
Live Casino
While Evolution Gaming’s absence may engender a slightly deflating response at the outset, this should not take away from the fact Slots Heaven still has some eminently playable live casino games on its books. Indeed, Playtech’s own versions of Roulette, Blackjack, Baccarat, Poker et al, are not just okay, they’re really rather good. Moreover, the presence of some lesser known games, like Dragon Jackpot and Penny Roulette can make a visit to this live casino portal a surprisingly enjoyable affair as they’re the kind of games you may not get the opportunity to play elsewhere.
VIP Programmes
It’s fair to say Slots Heaven goes the extra mile in the loyalty department, generously rewarding all players who keep returning to the site to get their slot game fix. Rewards are available in the guise of points that punters can start collecting the moment they register. There are five different loyalty levels for users to progress through: Bronze, Silver, Gold, VIP and VIP elite, each of which proffers increasingly lucrative bonuses in exchange for a player’s hard-earned points. With rewards ranging from very tasty cash prices to dream holidays in tropical climes, this is one loyalty programme that’s well worth getting involved with.
Support and security
Slots Heaven has a dedicated customer support team on hand 24/7. There's no live chat option, but there is email as well as a phone number and UK Freephone. The site is regulated by the UK Gambling Commission and the Gibraltar Gambling Authority. In addition, Slots Heaven uses a firewall and RSA 128-bit encryption technology to help ensure customers’ personal details remain safe and secure.
Responsible Gambling
With Mansion Group picking up the the Most Responsible Online Gambling Operator gong at the 2018 Capital Finance International (CFI) Awards, you can rest assured Slots Heaven is a site that takes its gambling responsibilities very seriously indeed. Along with training staff to recognise signs of problem gambling, the site offers a range of management tools that players can use to impose limits and sanctions upon their gaming. These include Time Outs and Self Exclusions, plus there’s a handy ‘Reality Check' feature, which reminds members when they’ve been playing for a preset amount of time.
In Summary
Get used to the fact there are no NetEnt, Microgaming or Evolution titles to be found here and you’ll soon see that Slots Heaven has pretty much everything you’d want a slot-focused site to offer: an intuitive interface, an outstanding selection of games, a decent welcome bonus and a loyalty scheme that makes members feel appreciated. It may not be perfect, but it is excellent.
